Our professionals are experienced and knowledgeable in water damage restoration and microbial contamination remediation. We will inspect the damaged property following guidelines which we have developed using:

After a careful visual assessment of the building and the damaged areas, we will report on our findings and help you to develop an appropriate course of action for remediation of the problem areas. The scope of the remediation will depend largely on the findings of the visual assessment. If microbial contamination is suspected from visual indicators or occupant symptoms, we will develop hypotheses from our initial assessments and develop a sampling strategy to locate the sources of the contamination and the pathways by which they are finding their way to the occupants. You can read more on our microbial page. If the water source has been active for some period of time, there is also the potential for structural or building material damage which will need to be addressed. It is important that you protect your interests when dealing with a water damage claim to your insurance company. You will want to assure that all of the damage has been documented and the the problems are corrected properly and fully. In some cases, extensive damage can be present with only limited visual indicators.

After a careful visual assessment of the damage, air or other sampling may not be necessary. However, your insurer may want to have samples taken (surface and air) to confirm the level of contamination. It is suggested that your consultant be present when this sampling is performed for your insurer to assure that proper methodologies are used.